privacy policy

 

This privacy policy sets out how Luallé Designs uses and protects any information that you give to the company when purchasing via our website. Our business recognises the trust you are placing in us when purchasing our products online and we are committed to ensuring that your privacy is well protected. Your right to privacy is further protected by the Australian Privacy Principles within the Privacy Act 1988. These privacy laws detail strict requirements in which we must comply regarding treating collected information as confidential, storing your information securely and allowing you to access to easily correct your information. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance within this privacy statement.

Consent

By using Our Services (defined below), you agree to the conditions specified in this Privacy Policy and consent to the collection and use of information by us in accordance within this policy. We reserve our right to amend, remove or vary this policy from time to time without notice and you should check this page regularly to note any changes that may have occurred.

 

What Information May Be collected?

This privacy notice describes the personal data we are collecting about you and how it is used. The type of information that may be collected includes:

  • Contact Data – This includes information such as: First Name; Last Name; Company Name (optional), Email Address; Billing & Delivery Address; Phone Number

  • Financial Data – This includes information such as: Card Details; Bank Account; Refund Processing

  • Marketing & Communications Data – This includes information such as: Registering an Online Account; Subscribing to our Newsletter; Feedback; Survey Responses
     

How Your Data is Used

We use this information in use of Our Services to not only provide you with relevant consumer information and notify you of products and/or offers that may be of interest to you, but to effectively process your order. We require this information to understand your needs and to ensure we provide you with a better service. In particular: Internal record keeping To improve our products and services. Send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.From time to time, we may also use your information to contact you for market research purposes. We may contact you via phone or email and may use the information to customise the website according to your interests.

Links to Other Websites

Our website may contain links to other websites of interest. If you have followed a link to any of these websites, please note that we do not have any control over that specific website and that these websites have their own privacy policies. Therefore, we do not accept responsibility or lability for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We acknowledge the importance of securing and/or safeguarding your personal information we collect in the course of providing Our Services. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
It is also important for you to protect yourself against unauthorised access to your password and your computer. Please ensure you sign out of your account when you have finished visiting our website, especially if you have accessed our website from a shared computer.

Controlling Your Personal Information

We will not sell, distribute, or lease your personal information to third parties unless we have your consent or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you have specified that you wish for that to happen.

If you believe that any information in which we are holding on you is incorrect or incomplete, please email us as soon as possible at the above email address and we will promptly correct any information found to be incorrect.